Zoom Personal Audio Conference

All Zoom Meetings and Webinars have a Call-In option for participants who do not have access to a web-camera or who may have bandwidth issues or just prefer to use the telephone. Another option is the Zoom Personal Audio Conference. A Personal Audio Conference (PAC) allows Zoom Pro account holders to host meetings through PSTN (phone dial-in) only. While this is an available option, we would greatly encourage you to use video!  The value you will gain by seeing your colleagues faces and reactions cannot be measured.

Hosting a Personal Audio Conference Meeting

Your 10-digit Personal Audio Conference meeting IDs are static and can be shared with participants at any time.

Prerequisites
A Zoom Pro account is required
The Personal Audio Conference must be enabled on your profile.

To view your Personal Audio Conference meeting IDs, the global dial-in phone numbers and the auto-generated invitation text, log in to your Zoom account on the web https://zoom.us/ and navigate to My Personal Audio Conference https://zoom.us/pac

If you would like to include a link to a full list of telephone numbers available for your account on the meeting invitation, check Show numbers link on the invitation email.
Click Save.
NOTE: These are NOT Toll-Free numbers.

Personal Audio Account Global Dial In Numbers

Adding a Participant Password and Listen-Only Password
If you would like to add a password to your Conference ID, you can add a 6-digit numerical password. You also have the option to add a Listen-only password, which will allow the participants who use this password to listen to your conference, but not speak. You need to set a participant password before you can set a listen-only password.

To add a participant password
Next to Participant Password, click Add.
Enter your 6-digit password.
Click Save.

Add Personal Audio Account Participant Password

To add a Listen-Only Password
Click Add under Listen-Only Password.
Enter the 6-digit numerical password you would like to set for listen-only participants.
Click Save.Add Listen Only Password link

Copying the Invitation
You can copy the auto-generated invitation for conference participants and send it out to them via email, add it to a calendar invite, or share elsewhere. If you have set a listen-only password, you will also have the option to copy the invitation for listen-only participants.
To copy the invitation
Click Copy the Invitation for [Participants or Listen-Only Attendees].
Click Select All.
Right-click to copy or use Ctrl-C on a PC or Cmd-C on Mac.
Paste the invitation where you would like to share it.

Personal Audion Conference Invitation Text With Dial In Phone Numbers

STARTING THE PERSONAL AUDIO CONFERENCE AS HOST

Telephone Instructions

Starting as Host
The PAC meeting will not start until the host has joined and entered the Host Key.
Dial into one of the Zoom Global dial-in numbers enabled for your account.
Enter the PAC meeting ID when prompted, followed by #.
Enter the Host Key when prompted, followed by #.
Host Controls through Dual Tone Multiple Frequency(DTMF) Tones
If you have entered the Host Key to start the meeting, you will have host controls available to you by entering DTMF tones on your dial pad. The following commands are available:

DTMF Command: **

When the host presses **, only the host will hear the audio prompt. They will reach the feature menu which will give the following response:

*4 to end the meeting
*5 to lock or unlock the meeting
*6 to mute or unmute yourself
*7 to start or stop the meeting recording
99 to mute or unmute all participants

When the participant presses **, only the participant will hear the audio prompt. They will reach the feature menu which will give the following response
*6 to mute or unmute yourself

DTMF Command: *5
When the host selects *5, the host will hear the following
The meeting is now being locked
The meeting is now being unlocked

DTMF Command: *#
When the host selects *#, they will be notified there are x number of participants in the meeting

DTMF Command: 99
When the host selects 99, they will be notified that all participants are muted/unmuted

Web Instructions

Login to your Zoom account on the web https://zoom.us/ and navigate to My Personal Audio Conferencehttps://zoom.us/pac
Click Start Conference.
Personal Audio Conference Start Conference Button

 

This will open the PAC controls in your browser.

Personal Audio Conference Web Controls
You will have options to dial into the meeting.
Follow the instructions to join by phone:
Dial one of the numbers listed.
Enter the conference ID when prompted, followed by #.
Enter your host key, followed by #.
In your browser, you will have host controls available at the bottom of your screen.

Mute/Unmute: Mute or unmute your phone
Invite: Invite other participants to join.
Mute All: Mute all users dialed in
Lock: Lock new participants from dialing into the meeting