Source: University of Nebraska – Lincoln
Contact: Cheryl Burkhart-Kriesel, Extension Specialist – Community Vitality
Phone: 308-632-1234
E-mail: Cburkhartkriesel1@unl.edu
Red Carpet Service is a way to help front-line employees:
- Identify traveler needs
- Develop skills
- Discover tools to promote tourism
- Appreciate local hidden treasures
Who is it for?
The educational program is tailor-made for staff and management of local attractions, convenience stores, lodging, restaurants, retail shops and more.
How it works…
- Before the session – “mystery” shoppers go to key tourism locations and later share what they find with participants
- One session is scheduled – two hours long, customized for the location, interactive, fun and research-based
- Participants – anyone who interacts with travelers and tourists, a group of 25-30 suggested
- Instructors – University of Nebraska Extension faculty
- Local sponsor(s) – typically a Chamber, CVB or tourism group will underwrite the cost and promote the program
