Business Retention and Expansion

One of the most effective economic restructuring tools community leaders can offer is a program to assist existing businesses in their efforts to become or remain profitable within the business district. It is typically less costly and time intensive to help retain an existing business than it is to try to recruit a new one. Further, the success of existing businesses helps demonstrate the economic viability of a district. The following retention and expansion steps are based on a recent article by Valecia Crisafulli of the National Main Street Center of the National Trust for Historic Preservation.

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Trends in Retail and Shopping Centers Current Issues Facing Developers

Over the past twenty years there have been significant changes in where America shops and how it is entertained. By the early 1980s, regional mall shopping had begun to loose market share to other retail forms. Changes continue today, requiring developers, retailers, and service providers to create new types of stores and shopping centers to stay competitive. This issue discusses some of the current trends in retail and shopping center development. These trends were discussed by a panel of industry experts at the Urban Land Institute’s Fall Meeting (2002) in Las Vegas, Nevada.

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Keeping a Grocery Store Downtown

Grocery stores are often an important anchor for downtown, bringing a significant amount of customer traffic to the center of a town. Downtown grocers often serve a sizable in-town market that includes elderly and residents without cars. Many of these customers depend on the convenience of a downtown food store. In many small towns, the availability of a grocery store is a signal of a community’s viability. With the rise of “superstores” (general merchandise and food) on the edge of town, many smaller grocery stores have closed their doors. The new stores are able to offer plenty of parking, a greater variety of products at lower prices. Smaller grocers often close their doors for fear they can’t compete. Others react to the new competition with the wrong strategies and loose market share. In either case, their departure often leaves downtown residents underserved. This article explores several strategies that small grocery stores can use to compete with the superstores.

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Optimal Placement of Downtown Businesses

Modern shopping centers and malls are extensively planned and managed. A large amount of consumer research drives this planning and is used to place stores in an optimal arrangement within the shopping center. The goal is a business arrangement that increases the economic success of the individual retailers and ultimately the shopping center itself. In developing strategies for revitalization, downtowns are beginning to apply these concepts to enhance their own economic returns. However, downtowns cannot rely on a closed environment managed by a single owner. As a result, downtowns must adapt these principles as well as account for a number of additional and unique considerations. The following discussion summarizes a number of business placement concepts that have been adapted from shopping center developers and the New Urbanism school of community design.

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The Internet as a Retail Sales Tool

Retail sales have experienced a tremendous evolution over the past 50 years. This article summarizes the development from downtowns as the center of the community in the 1950’s to the internet shoppers of today.

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Evaluating Downtown Retail Opportunities

This article summarizes a method for identifying market opportunities in specific retail categories. A detailed study of market demand and supply is necessary for each store category to determine market potential. Market opportunities can be identified where demand exceeds supply. After considering other more qualitative market factors including how and where local residents shop, conclusions can be drawn regarding potential business categories worthy of business expansion or recruitment efforts.

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Evaluating Downtown Service Business Opportunities

Over the past three decades, service businesses have replaced many of the retail storefronts on Main Street. Service businesses include banks, insurance agents, real estate brokers, video rentals, lawyers, health care professionals, hairstylists, dry cleaners, among others. Service businesses find downtowns to be excellent locations because of their proximity to community services such as government, health, education, and financial institutions. This article summarizes a method for identifying market opportunities in specific service business categories. A detailed study of market demand and supply is necessary to determine the potential for individual business categories.

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Evaluating Downtown Restaurant Opportunities

Restaurants are an essential component of a vibrant, mixed-use business district. They serve a variety of market segments including nearby residents, shoppers, office workers and tourists. Market data on your area can suggest what types of restaurants might make sense for your downtown. This article provides information on collecting and analyzing data to identify possible restaurant concepts.

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Retail Outlet “Incubator” – Reusing a Downtown Department Store

Many downtowns have large underutilized buildings that once housed a department store or other large retailer. These downtowns face difficulty finding retail tenants who need such large spaces. Further, increased competition in the marketplace, including the development of “big-box” retail on the edge of town, have forced communities to look for new uses for underutilized downtown buildings. Metropolitan Shops is a unique, new development in Downtown Chippewa Falls, Wisconsin (pop. 12,925). It provides one example of how a former department store can be transformed into a unique retail center. This case study demonstrates the importance of local entrepreneurial energy in creating a successful project that is economically sound and in character with the community.

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Downtown Hotel Development: A community Partnership Approach

The development of a lodging facility can contribute significantly to the vitality of a downtown area. Unfortunately, many hotel developers overlook downtown and instead seek highway locations on the edge of town. This issue describes an innovative community approach to downtown hotel development.

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