(Objective 1: Understand the difference between business and personal relationships, Objective 2: Develop active listening skills, and Objective 3: Practice formulating clear I messages.)
- Handout 5: “I Messages” Scenarios
- Handout 6: When Repairs Are Needed Fact Sheet
- Handout 6: When Repairs Are Needed Log Sheet
- Handout 7: Sample Letter Requesting a Repair This sample letter requests that a landlord make a repair and can be helpful when thinking how to document your request in this “business relationship.”
Use Scenarios 1 and 4 from Activity 3 on Handout 5: “I Messages” Scenarios to have participants think about how to handle the situation if the “I Message” doesn’t work. Share Handout 6: When Repairs Are Needed and Handout 7: Sample Letter Requesting a Repair and discuss with participants.
