Tools for Teaching Navigation
Tools for Teaching: Introduction
Facilitation Skills: The art of group facilitation
- Self-Mastery Skills: What Does It Mean to Be a Facilitator?
- Presence and Presentation Skills
- Relating Skills: Communication, Listening, Questioning
- Group Awareness and Management Skills
- Logistic Skills
- References
Teaching and Presentation Skills: Keep these techniques in mind
Relating Skills — Listening Skills
Listening Filters
When we listen to people, we listen through “filters” that may color what we hear. It is important to think about these filters before responding to what someone said. The following lists some examples of filters:
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Personal interests -
Preconceived notions and expectations
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Voice tone
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Biases and prejudices
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Appearance
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Positions of authority or lack thereof
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Time
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Mood
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Noise and distractions
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Relevance
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Vocabulary and jargon
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Body language and gestures
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Values and beliefs
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Attitudes and strong feelings
Adapted with permission from Soil and Water Conservation District Outreach: A Handbook for Program Development, Implementation and Evaluation. Ohio Department of Natural Resources, Division of Soil and Water Conservation, 2003.
