Tools for Teaching Navigation
Tools for Teaching: Introduction
Facilitation Skills: The art of group facilitation
- Self-Mastery Skills: What Does It Mean to Be a Facilitator?
- Presence and Presentation Skills
- Relating Skills: Communication, Listening, Questioning
- Group Awareness and Management Skills
- Logistic Skills
Teaching and Presentation Skills: Keep these techniques in mind
Relating Skills — Listening Skills
Reasons Why It Is Important for You to Listen Well
- You want people to talk freely and frankly to you. If they believe that you don’t listen to them when they have something important to say, the lines of communication will break down.
- You want to know what is important to them. If you listen attentively, they will be more likely to share information with you. This will help you communicate better on all issues.
- You want them to furnish you with as much information as they can. It is important to know what is going on all the time. If people feel that you truly listen, they will be more apt to keep you informed.
When you listen effectively, you are telling people several things:
- I know this is important to you.
- I am interested in you as a person.
- Even though I may not agree with what you are saying, I respect your right to say it.
- I don’t want to judge or evaluate; I just want to understand you better.
- I want you to feel free to discuss anything with me.
Adapted with permission from Soil and Water Conservation District Outreach: A Handbook for Program Development, Implementation and Evaluation. Ohio Department of Natural Resources, Division of Soil and Water Conservation, 2003.