When water utilities are developing a risk management strategy, encourage them to communicate with stakeholder groups, such as employees, customers, suppliers, lenders, investors, regulators, communiites, and the public.  [NOTE: Finding based on one case study.]

Beyond the Community 
The learning experience: Builds value for education as part of policy development and implementation.
The learning experience: Builds skills for flexibility and responsiveness to environmental issues and for facilitating community engagement.

Citation: Dalgleish, F., & Cooper, B. J. (2005). Risk management: Developing a framework for a water authority. Management of Environmental Quality, 16(3), 235-249.
Citation Type: Research