Adapt language and appearance of notification materials to reflect the diversity of those being notified and the literacy level of the group.

Class or Group 
The learning experience: Is designed to focus on a targeted audience and is built on an understanding of audience skills and interests.

Citation: Harding, A. K. and E. C. Anadu (2000). Consumer Response to Public Notification. Journal of the American Water Works Association 92(8): 32-41.
Citation Type: Research