Volunteer Management – Evaluation

The process of determining how well a volunteer is doing in their role, providing useful feedback, assisting volunteers in achieving personal goals, and learning from the volunteer strategies to improve their role and the organization.

Volunteer Competencies

• Volunteer Research and Competency Knowledge framework and lesson – Download and review the framework, overall VRKC lesson plans, and multiple specific lesson plans on each of the competencies.  To access information, when at the 4h.org site, enter your email address and password.  At the homepage, select VRKC Model & Lesson plans.
• Demographic Differences of 4-H Volunteers, Agents, and State Volunteerism Specialists: Implications for Volunteer Administration Journal of Extension August 2005
• Leadership Styles and Volunteer Administration Competence: Perceptions of 4-H County Faculty in the United States Journal of Extension February 2006
• Identifying Volunteer Core Competencies: Regional Differences Journal of Extension December 2007

The VRKC taxonomy is expressed in six domains that are listed in the cumulative order of importance, competence and use, as determined as a result of the 2003-2004 study. Each of the six domains links to its individual web site that includes staff development tools, volunteer training materials and additional resources.

• Communication – Volunteers demonstrate the ability to create, deliver and interpret information effectively.
• Organization – Volunteers demonstrate the ability to engage others in planning, providing and delivering positive 4-H youth development programming in a community.
• 4-H Program Management – Volunteers must understand and follow appropriate policies, procedures and safety guidelines when acting on behalf of Extension.
• Educational Design and Delivery – Volunteers demonstrate the ability to plan, implement and evaluate research based learning opportunities that effectively promote positive personal development.
• Positive Youth Development – Volunteers demonstrate the ability to intentionally and appropriately apply the principles and best practices that result in the positive development of youth.
• Interpersonal Characteristics – Volunteers demonstrate the ability to develop effective relationships, work competently with individuals and groups and express empathy and understanding for others.